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Episode 30—Hiring and Keeping an Admissions Team During the Great Resignation


On today’s Enrollment Edge Jay has a conversation with Wendy Keough, Executive Director of Undergraduate Recruitment & Admissions at Andrews University in Michigan. The episode is dedicated to the new reality of hiring, motivating, and retaining an admission staff. In the past two years, hiring and retaining staff has become a drastically bigger challenge. Remote work expectations, salary constraints, thin loyalties among applicants, and a lack of vision where jobs in admissions and enrollment can lead, have driven decisions to change admission roles. While the hiring climate in higher education is shifting, this episode provides some helpful tools for hiring managers to find, hire and retain talent on their teams.